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KEY WORDS

Quality, quality management, life cycle costing, design review, purchasing, customer feedback, reliability.

ABSTRACT

Life cycle costing is as an accounting method used for a long time throughout the world, mainly when organizations need to assess various alternatives for equipment and projects. But within the quality management processes is such approach implemented rarely, in spite of fact that there we can implement some internationally recognized standards. The article will stress logic linkage among quality management standards focused on life cycle costing and will present some possibilities where this costing should be valuable. They are areas of design and development, purchasing, infrastructure management, products marketing and delivery and customer satisfaction measurement. A joint customer value analysis and analysis of life cycle costs will be described more detailed here by way of real case.

CITATION INFORMATION

Acta Mechanica Slovaca. Volume 17, Issue 2, Pages 64 – 71, ISSN 1335-2393

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  Life Cycle Costing: Some Possibilities of Use Within Quality Management

REFERENCES

[1] EN ISO 9004 (2009) Managing for the sustained success of an organization – A quality management approach. ISO. Geneve.

[2] FREIBERG, F. (2009): Management of Life Cycle Costing. Acta Mechanica Slovaca. Vol. 13, no. 2/2009, p. 80 – 84.
[3] KIRK,S.J. – DELL´ISOLA,A.J. (1995): Life Cycle Costing for Design Professionals. Second Edition. McGraw-Hill, New York.
[4] FULLER,S.K. – PETERSEN,S.R. (1996): Life Cycle Costing. Manual for the Federal Energy Management Program. 1995 Edition. NIST Handbook 135, Gaithersburg.
[5] NIESING,R. : Life cycle costing, from www.grin.com (visitedon March 20th, 2013).
[6] PARNELL,G.S. – DRISCOLL,P.J. – HENDERSON,D.L. (2011): Decision making in Systems Engineering and Management. Second Edition. John Wiley and Sons. Hoboken.
[7] Total Asset Management. Life Cycle Costing Guideline. (2004). NSW Treasury, Sydney.

[8] EN 60300 – 3 – 3 (2004) Dependability management – Part 3 – 3: Application guide – Life cycle costing. CENELEC, Brussels.
[9] BLANCHARD,B.S. – FABRYCKY,W.J. (1990): Systems Engineering and Analysis. Fourth Edition. Prentice Hall, New Jersey.
[10] CIROTH,A. – HUNKELER,D. – LICHTENVORT,J. (2008): Environmental life cycle costing. Taylor and Francis, Pensacola.
[11] EN ISO 9001 (2008) Quality Management Systems – Requirements. ISO, Geneve.
[12] EN 61 160 (2005) Design review. CENELEC, Brussels.
[13] P ISO/TS 16 949 (2009) Quality managements systems – Particular requirements for the application of ISO 9001:2008 for automotive production. ISO, Geneve.
[14] GALE,B.T (1994).: Managing Customer Value. The Free Press, New York.
[15] FEUSS,W.J.: Fundamentals of Customer Value Analysis, from www.williamfeuss.com/Inc-1pdf (visited on November 17th 2011)

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ams 2 2016

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